What is #ABetterIrwinCounty

Over the past few weeks and months, I have been posting and sharing pictures and thoughts online with the hashtag #ABetterIrwinCounty. For an explanation of hashtags, click here. For an explanation of #ABetterIrwinCounty, keep reading.

I believe in Irwin County. I was born and raised here. I was educated here. I was also taught to dream here. I believe in our natural resources. I believe in our fields, orchards, and vineyards. I believe in the people of Irwin County. I also believe in what Irwin County could and should be.

A better Irwin County is built on the realization that we are all here for only a short time and should leave things in better shape than when we found them. A better Irwin County is home to healthy farms, healthy industries, and healthy small businesses. A better Irwin County also makes it safe and a pleasure traveling to these places. Lastly, if you live here, a better Irwin County includes you having great relationships with your family, friends, and coworkers.

This belief in a better Irwin County prompted me to run for the 4th District’s County Commissioner’s seat. When I see examples of what makes Irwin County a great place to live and lead my business, I am sharing them online. I’d love to see what you believe makes #ABetterIrwinCounty, too. Please use the hashtag #ABetterIrwinCounty when you share your pictures and thoughts. Also, follow me on Facebook, Twitter, or Instagram to see what I believe makes #ABetterIrwinCounty.

One question: What do you believe makes #ABetterIrwinCounty?

Managing by the Numbers

I recently discovered a new way to help lead my company. I wish I had discovered this technique 10 years ago when we started my company, but I thought everything was just intuitive back then. In fact, I probably would have dismissed it as too simple since it involves only basic math I learned in middle school. But, this new technique is helping me see and solve very complex opportunities. It is simply, Managing by the Numbers.

I dismissed accounting (sorry Mr. Pat!) for a long time because I didn’t understand it. How can something based on basic math provide powerful insights? Money comes in, money goes out. What I failed to realize, though, is that while I am on the ground floor spending and receiving money, there is a forest’s worth of activity going on around me. And, I can’t see any trends by spending my time in the forest. By understanding how to use Balance Sheets, Profit and Loss Statements, and Cash Flow Statements, I can zoom out and see the entire forest for the trees in my company. I can use this basic math to understand my company’s trends and opportunities.

In his book, Managing By The Numbers: Understanding and Using Your Company’s Financials, Chuck Kremer, Ron Rizzuto, John Case tell the story of a fictitious office supply company and demonstrate the power of these three statements. The owners purchase the company from previous owners, operate through a couple of years and then start reading their financials. As they learn to use these reports, they recognize trends. They also recognize their greatest opportunities and their greatest weaknesses.

Now that I have a better appreciation for accounting, I am putting this knowledge to work as I lead my company. I have already spotted a few of our largest opportunities and risks. I have also started recognizing how to better motivate my team. I can’t help but wonder what the small business community would look like if each owner had a better understanding of his or her financials. What would our local governments look like if they knew how to use their financial statements? Heck, what would our state and federal governments look like if they also used them? I can’t help but imagine that we would all understand what is profitable and what needs improvement; we would all have money in the bank; we would really plan for the future. Managing By the Numbers is a great way to learn and start using our own financial information. If you own a small business or farm, or if you lead any organization that spends money, pick up a copy of this book now. You, your employees, owners, and constituents will be glad you did. I know I am.

My Favorite Ways to Get Things Done

Have you ever just really loved using something? We guys love our gadgets and tools. And, with Father’s Day this weekend, I thought about my favorites. Next to my Leatherman, my iPhone is, without a doubt, my favorite and most used tool. In particular, I love the apps on my iPhone and especially the ones on my home screen! They help me work and live more productively, so I thought I would share them with you…and, yes, this is a super geeky blog post!

Here are my favorite apps from top to bottom (on the screen):
1. Messages: This is Apple’s messaging app. Honestly, I’ve never tried another messaging app…why get rid of a great thing! I use it regularly to send text messages to friends and team members.
2. Calendar: This is Apple’s calendar app. I’ve tried other calendars, but I really like the new daily and mothly views. This app syncs perfectly with my Google Calenders and even my tasks in Nozbe (more about this later).
3. Google Maps: Google Maps is my go-to app for maps and directions. I recently tried Apple’s default Maps app, but Google Maps has voice guidance directions that are easier to understand, the directions are more precise, and the maps show more detail than Apple Maps.
4. Camera: This is Apple’s Camera app. I really like the way Apple allows the user to switch from video to still shots within the app. And, the picture quality on the iPhone 5 is a great improvement from iPhone 4.
5. FastEver Snap – Camera for Evernote (FE Snap): FE Snap is my camera app for Evernote (more about Evernote later). I take pictures of equipment and other items to remember in Evernote, and I don’t like for these pictures to get mixed into many pictures Jorjanne and I take of our family events. FE Snap is a quick and easy way to take and store pictures into Evernote.
6. Scanbot: Scanbot is the newest addition to my homescreen. This is my iPhone document scanner. What’s even better is that this app also automatically uploads the documents to the cloud (Evernote for me)!
7. Instagram: Instagram is my app of choice for sharing personal pictures to my social media channels. I love the filters, too!
8. Cobook: Cobook is my social address book. I already store friends’ and colleagues’ contact information in my Google account, but Cobook connects their information with their social media profiles (Facebook, Twitter, LinkedIn, etc.). How cool is that?!
9. Calculator: As if I wasn’t geeky enough for writing a post about iPhone apps in a blog post, I included the Calculator app in the post! But seriously, I’ve tried other apps, and I like the simplicity and ease of use of Apple’s app.
10. Podcasts: I LOVE listening to podcasts! They help grow my faith, leadership skills. and knowledge of cool new apps to help me be more productive. Apple’s Podcast app is the easiest and best way to do this.
11. Audible: I love to read, and Audible is the best way to listen to books in the car and when I’m running.
12. Dropbox: Dropbox is my server in the sky. I share files at work with my team, and I store my personal files in Dropbox, too… all accessible on any device.
13. Buffer: Buffer is the service I use to schedule my social media posts. I scheduled this blog post’s announcement with Buffer. And, Buffer allows you to post to multiple social media sites using predetermined schedules!
14. Hootsuite: Hootsuite is social media’s version of drinking from a fire hydrant! Hootsuite allows you to connect to all of your accounts with one app. And, you can view it all on one screen. Talk about catching up in a hurry!
15. Feedly: Feedly is the way I follow, organize, and read other blogs. Much like podcasts, I read blog posts that help grow my faith, my leadership skills, and knowledge of cool new apps to help me be more productive.
16. Lift: Adam Suter and I stay accountable to each other with Lift. We each have a goal of getting up early to conquer the world. But, when no one else knows about my goals, it’s easy to just sleep in. This app allows us track our progress and cheer each other on as we create great habits.
17. Safari: Safari is Apple’s web browser. I’ve tried other browsers, but I really enjoy the features Safari offers such as syncing bookmarks and browser history between all of my Apple devices.
18. Drafts: Drafts is the way I write down quick notes that also sync with Evernote. I open up the app and start typing. I don’t have to create a new note. The app just opens up with a blank page…very handy for conversation or meeting notes!
19. Mint: Mint is my personal finance app. Mint is produced by the same folks who make QuickBooks, Intuit. They really know how to make functional and easy-to-use financial software. Mint is easy to use and it syncs with my all of accounts.
20. Converter+: When your day is filled with converting tanks of muscadine juice to bottles and performing various other mathematical conversions, Converter+ takes care of every unit. Super geeky and easy to use!
21. Phone: Apple’s Phone app is the easiest way to make and receive my calls. The apps syncs up with Google’s contacts. And, the built-in voice mail system helps me keep track of missed calls without an extra app or service.
22. Mail: Mail is Apple’s default email app. I’ve tried using other apps, but I keep coming back to the basics. Email addresses sync with my Google contacts. And, I never miss an incoming message. One of the few features to improve is the app’s search function. I just use Google’s Gmail app to search for old emails as a work around.
23. Nozbe: Nozbe keeps me on task. I’ve tried other task managers. But, no other app or service syncs across my devices and with team mates, Google Calendar (yes, Nozbe tasks will sync with Google Calendar to show tasks on their due dates on the Calendar!), and with Evernote (notes from Evernote can sync with tasks) like Nozbe. This is the way to really Get Things Done!
24. Evernote: The app of all apps! Evernote is my digital brain. I scan documents into Evernote. I take pictures of cool ideas. I write down notes for later reference. I write down tasks within my notes and sync into Nozbe. Seriously, if I want to remember something, I store it in Evernote. In fact, Evernote is a blog post all on its own.

So, these are my most useful tools & apps. I hope one of these sparked an idea to try something new and become more productive. These apps help me throughout the day. I’m sure they can help you, too.

Question: What are your favorite apps? What helps you get things done? Please leave a comment below.

Lessons from Walt Disney

My family and I went on a five day vacation to Disney World last week. We had a blast on a truly magical trip! We went to every park and rode every single ride that the boys were old enough to ride, and we were thoroughly exhausted when we got back. My favorite attraction of the trip is called Walt Disney: One Man’s Dream. This multimedia gallery exhibit showcases artifacts from Walt Disney’s life like his 2nd grade desk, various cartoon sketches, and early Disney toys and memorabilia. The attraction ends with a 15-minute video of Walt Disney recounting his lifelong story. Today, the Walt Disney Company is a fascinating company, and I (along with others in my family) am truly inspired by the movies they produce and the experiences they provide within their theme parks.

While walking through the attraction, I learned several lessons from Walt Disney’s life:
1. Disney combined curiosity and courage to fuel his career. I especially love this quote: “When you’re curious, you find lots of interesting things to do. And one thing it takes to accomplish something is courage.”
2. Disney aimed to accomplish one goal – “entertain people, in bringing pleasure, particularly through laughter.” When people truly enjoy the experience you offer, they will become fans, become customers for life, and bring their friends.
3. Disney viewed his full-length animated movies as nothing really unique, even though Snow White and the Seven Dwarfs was the first movie of its kind. He viewed them as a unique business opportunity to combine movies and cartoons to entertain people. Other people made movies. Other people made cartoons. But, no one had ever put the two together. And, he applied the same thought process to his attractions. After visiting a carnival with his daughter, he saw the opportuntiy to launch an amusement park like none other – one that adults enjoyed visiting with their children.

I am grateful for the opportunity to spend 5 magical days with my family. I am also grateful for Walt Disney’s influence on our culture and my life. His curiosity, attention to detail, sense of humor, and ability to combine profitable business opportunities offer many lessons. Maybe these 3 lessons will inspire you keep moving forward (which is a line from my favorite Disney movie, Meet the Robinsons)!

Question: What is your favorite Disney movie? Leave a comment below.

Gratitude on Memorial Day

On this Memorial Day, I am grateful. Jorjanne and I celebrate 13 years of marriage today. She is the most amazing woman… more beautiful, smarter, loving, and fun than I ever deserved to marry. Most every guy I’ve ever met marries up. I am definitely no exception!

I am also very grateful for the influence of four verterans. These men have made great impacts in my life and I am eternally grateful.

My grandfather, Jacob W. Paulk, Sr., served in the Air Force during the Korean War. The picture above depicts his character. I’ve had the privelege of growing up with him and now working with him for 11 years. He loves his family and is willing to make sacrifices to help make this a better world.

My father-in-law, William D. Zorn, Sr., served in the Navy. He has taught me to be proud of my heritage and learn from those who helped make my hometown the unique place it is today.

My best friend, Matt. He serves in the Navy and has taught me how to lead. No matter the type of organization, the same principles apply. And, he has taught me to relentlessly pursue excellence.

My mom’s first cousin, Joe Dexter Flynn, served during Vietnam. He recently battled the same type of brain tumor that my maternal grandmother battled 19 years ago, and his funeral is today. Some of my fondest childhood memories are of visiting his family in Alabama and playing with our cousins, Brock and Ashley. He, like my grandmother, has received his eternal reward in Heaven, and my prayers are with his family during this time.

I have many other friends and family who have served in the military. I am grateful for your service to our country and your influences in my life. You are to be honored.

Question: Who would you like to thank? Please leave a comment below.

Why Most Business Owners are not Entrepreneurs and What I’m Doing About It

The following is a repost from my previous blog…enjoy!
Have you ever discovered something that changed the way you approach each and every day? I recently discovered a book, and I want to share my discovery with you in hopes that it can help you as much as this book is helping me and my company.

The book is The E-Myth Revisited. Written in 1995, Michael Gerber outlines a way of operating a small business that sets you up for success today and success for your business long after you are gone…and you will be gone one day. The book starts with the idea that most businesses are the result of an “Entrepreunerial Seizure.” The owner is usually a great Technician…a great accountant, chef, mechanic, farmer, etc. During the course of his seizure, the Technician decides to start his own business. “Instead of cooking food for someone else, why don’t I open my own restuarant?” And so, the business begins.

What he doesn’t realize, however, is that two other personalities must also come to life in order for this new venture to succeed. A Manager who is responsible for payroll, paying bills, and ordering next week’s ingredients. And, the Entrepreuner who is responsible for charting the business’s future course. We each have different personalities, but most founders are Technicians – NOT Entrepreuners.

My greatest take away from this book, though, is the idea that “the true product of a business is the business itself.” By applying this concept, I begin working ON my business, not just IN my business. I create systems for every aspect of the business as if I were going to create 1,000 businesses just like the one I arrive at every day by using a Business Development Process of Innovation, Quantification, and Orchestration. If you wold like to learn more about the book, here is a detailed summary.

So, what does all this mean for Muscadine Products Corporation?

To begin building on our mission of Delivering Health and Hope, I need to create our organizational chart, create job descriptions for each position in the chart, and then create written procedures for every process to ensure that all responsibilities are quantified and orchestrated as we have designed. Within this one sentence lies countless hours of work. But, I know that they are hours invested working ON my business, not just IN my business. In the end, though, we will have a strong company that can operate without me and succeed for generations to come.

If you lead a team, run a small business, or farm please pick up a copy of this classic book.

One quick question: Are you more of a Technician, Manager, or Entrepreuner? I’m definitely a Technician.

I’d love to hear from you.

Four Life Lessons I Learned From Little League Baseball

I am Seth’s little league baseball team’s coach this spring…well, actually I am the assistant-to-the-assistant coach! When we signed up to play, I told my friend who is the head coach that IF our sons were on the same team; and IF he was asked to coach; and IF he needed help coaching, I would help him coach. Later, when he called me to help coach, I couldn’t help but laugh because my baseball career ended in the 2nd grade. I didn’t enjoy the sport, and I especially didn’t enjoy playing the game. My teammates always played the positions I wanted. And, the 20 extra coaches in the stands telling me what to do when I thought I only had two coaches on the field drove me crazy! I felt like I was in a pressure cooker with everyone staring and yelling at me – “Swing the bat (why would I NOT swing the bat?)! ”Watch the ball (what else would I look at?)! “Throw the ball in (where else would I throw it?)!” So, I traded in my bat and glove for a tennis racquet and didn’t look back. No teammates. No obnoxious fans. And, the point of the game is easy, right? Be the last person to hit the ball into the court?!

After serving as the assistant-to-the-assistant little league baseball coach for most of one season, I can honestly say I love this sport! Seth has a blast, and I have a blast. Here are four life lessons I have learned that changed my opinion of little league baseball:

  1. Coaches can make a positive influence in a child’s life. Heck, they can change a kid’s life! I’ve seen this through my friend as he builds self-confidence into each player.
  2. Coaches have a unique opportunity to serve each family that no one else on or off the field can do. If you serve my child, you have my attention. I’ve seen my friend serve an entire family by helping meet the need of one player.
  3. Seth is learning about humility by sitting out of the game so that others can also play. I remember riding the bench as a kid, and I hated it. I thought it was like being sent to timeout for a crime I didn’t even know about! We’ve been talking about humility at church this month and defined it as “putting others first by giving up what you think you deserve.” Humility is a tough virtue to learn early in life, but it is critically needed as leader later in life.
  4. Seth is also learning to see the big picture beyond his chance at bat. We play some talented teams who can field the ball really well. If he hits a ground ball to the infield, he is most likely thrown out at first base. But, many times he advances a runner one base…possibly even driving home a runner. So, while Seth doesn’t always get on base, he helps his team score. Getting thrown out at first is no fun, but helping win the game makes a bigger difference.

I am still a tennis player at heart. I don’t own a pair of cleats. I had to borrow a glove. But, I treasure the times spent throwing with and pitching to Seth and his friends. I also enjoy watching him play and enjoy life. I also love learning life lessons along the way with him. Maybe these lessons can help you the next time you are on a team. And, if you have the chance to help coach a little league team, do it! This assistant-to-the-assistant coach sure is glad he signed up to help!

Question: What have you learned from little league sports? I look forward to hearing from you!

Who Is In Control

Here in south Georgia we have beautiful weather. We average almost 50 inches of rainfall each year. Winter only lasts for a couple of weeks. Summer lasts for several months. And, the spring and fall seasons are the most pleasant times of year with lows in the 50s and highs in the 80s. But, the past two weeks’ weather patterns have reminded me that despite all of my family’s efforts to harness the benefits of the weather and grow muscadines, we are not in control of everything.

Two weeks ago, an EF1 tornado passed within a few miles of our farm. I was in Ocilla (15 miles away from my office) when my cell phone alerted me of the tornado warning. Jorjanne and I were together and our boys were in school, so everyone was accounted for and in safe locations. I immediately called my office to make sure everyone there knew what was coming and where to go for safety. I realized during those 30 minutes of watching the weather radar that I couldn’t do anything to redirect the tornado. My business’s and family’s safety were helpless!

Earlier this week another weather system moved through and brought near freezing temperatures. This would be normal in January. But, in April all of the muscadine vines are budding out leaves. If temperatures drop below freezing for an extended period of time, our entire annual crop could be destroyed. I realized on the morning of April 16th I couldn’t do anything to raise the outside temperature. Again, my business and family’s livelihood were helpless!

After waking up to a breezy frostless morning, I remembered a very important truth – I am not in control. I can and should make plans. I enjoy setting goals. But, at the end of the day, God is in control.

So, what in the world am I to do?

I start each morning by praying the Lord’s prayer. I heard a message on this prayer one time that revoluntionized the way I pray and approach each day. Here’s the way I pray now:

  1. I declare God’s greatness. I will not put my hope in riches but in the One who richly provides.
  2. I surrender my will to God’s will.
  3. I acknowledge my dependence on God for provision, pardon from my sins, and protection from evil.

Hopefully, extreme weather will not return. Regardless, though, I will continue making plans and setting goals. And, I will remember who is in control. Life is much more peaceful this way.

Question: What methods do you practice to gain perspective and prepare for each day? I look forward to hearing from you!

Why and How I Hire Rock Stars

Ever seen a rock star at work? We’ve all seen a rock star on stage and on TV. I’m not talking about that kind of rock star. I’m talking about those folks who are ready to step up and do what it takes to finish a job. They are friendly with customers and coworkers. They do work that matters.

I have to brag just a little… I have an entire company full of rock stars! Here’s why and how I found them.

Several years ago Matt suggested I read John Maxwell’s book, The 21 Irrefutable Laws of Leadership. This book changed my life, and it changed my approach to leadership. The entire book is a must-read, and it shook me up starting with the first law shook. See what you think:

The Law of the Lid – Leadership Ability Determines a Person’s (and I add, Organization’s) Level of Effectiveness.

When I read this book, MPC was in a bad financial situation. We recently lost one line of business, and I was scrambling to replace it.We were working with some new customers who were demanding lots of attention. I felt dumped on and helpless.

This first Law was the swift kick in the pants that I needed. I set the lid for my personal effectiveness. And, as the CEO of MPC, I was the determining factor in my company’s effectiveness. I devoured this book, and I kept reading in order to keep growing & pushing my Lid.

I later read Good to Great by Jim Collins… also at Matt’s suggestion! This book drove home the point that placing the right people in the right seats in an organization makes the difference. Vision, systems, and remarkable products are a must. But, having the right people in the right places comes first. People, after all, help fulfill the vision, systems, and products.

Then, I read Michael Hyatt’s blog post, “What Should You Look for in the People You Hire?” He lists four virtues that I have since adopted as our own. His claim, and now my experience, is that if you look for these virtues as you recruit and bring on new team mates, you will start to build your own team of rock stars.

Here are the qualities I look for:
1. Humility: An humble person says, “I am not the center of the universe. What can I do to help?” An humble person accepts correction and realizes that no job is beneath him.
2. Honesty: An honest person says, “Here’s the good, the bad, and ugly truth.” You can bank on the fact that he will do what he said. Honest people help build trust within the organization, which helps everything go further, faster while lowering costs.
3. Hungry: A hungry person says, “What’s next?!” She is intelectually curious. She is prepared to win. She makes me run faster and continue growing. She pushes the Lid.
4. Smart: A smart person says, “Here is the problem and solution.” He knows what to do when he walks in the room…which might also include asking a question. He is book-smart and street-smart. He knows what he knows. He knows what he doesn’t know. And, he realizes there are things in this world that he doesn’t know that he doesn’t know.

In summary, people make the difference. Borrowing from Michael Hyatt again…. If building a great team is like a scavengar hunt, you need a list in order to find the treasure. Hiring people who are Humble, Honest, Hungry, and Smart is helping me find the rock stars and build a great and enduring organization.

Question: How would you describe your ideal candidate or coworker? I look foward to hearing from you in the comments below!

5 Ways to Stop Babysitting at Work

Do you ever have trouble getting the people who work for you to do what they are suppose to do? Do you ever find yourself needing to just do things yourself since everyone around you can’t get the job done? Do you ever stay late at work doing the work others didn’t do for you? Do you feel like a baby sitter for adults?

I did at one time, but now I don’t.

Here’s why.

I know that I won’t do this forever. I will retire. I will die. Someone else will do my job, and I want them happy to come in after me.

For everyone’s sake, please do this:
1. Focus your time where are most Compentent because the less you do, the more you accomplish.
2. Show Courage because courage establishes leadership.
3. Be Clear when you speak and send that email because uncertainty demands clarity.
4. Coach those around you because coaching enables a leader to go farther, faster.
5. Live with the purest Character because character determines your legacy.

I didn’t make up this list. I am borrowing it from Andy Stanley’s book, Next Generation Leader. If you want the people you spend 40+ hours per week to accomplish more AND be happier you are at work than not, please get a copy now and become a Next Generation Leader.

PS – This is one of the best leadership books I’ve ever read and is my manual in leading MPC.

Question: Have you ever worked for a controlling leader? What lessons did you learn?

I look forward to hearing from you!